Last updated: April 9, 2026
This page explains what information we collect, how we use it, the security controls we apply, and how account owners can request access, correction, or deletion of their data.
We use your information to:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Our data is hosted on enterprise-grade cloud infrastructure with 99.9% uptime guarantees, physical security controls, and compliance with industry standards including SOC 2 and ISO 27001.
We may share your information only in the following circumstances:
All third-party service providers are bound by strict confidentiality agreements and data protection requirements.
We retain your data for as long as your account is active. After account deletion, we keep your data for 30 days for potential account recovery, then permanently delete it. Some data may be retained longer for legal or security purposes.
We use cookies necessary for the service to function, including authentication and security.
We use privacy-focused analytics to understand how our service is used and improve user experience.
You can control cookie settings through your browser, though this may affect service functionality.
Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
StitchCraft TMS is not intended for use by children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the service. Your continued use of the service after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
StitchCraft TMS Privacy Team
Email: support@stitchcraft.work
Subject Line: Privacy Policy Inquiry
Response Time: Within 24-48 hours
For data protection requests (access, deletion, correction), please include "Data Request" in your subject line and provide details about your specific request.
If you want to learn more about the product, you can visit the pricing page or contact the support team.
We keep your business information protected, explain how it is used, and give you clear ways to request access, correction, or deletion.